Shipping policy

The Vemano Experience

See how our pieces fit into everyday life. Honest reviews from men who value effortless style and uncompromising comfort.

Such a great idea and an amazing design. I ordered the polo as soon as the shop went live, and I honestly have to say: the quality is excellent, the fit is great, and it feels incredibly comfortable to wear.

My wife loves it too, and it instantly became my new favourite shirt. I’ll definitely be ordering the shorts as well, and I’m already looking forward to seeing the next designs.

A brilliant start for this new brand. Keep it up!

Eike W. - Verified Customer - July 2026

Hi VEMANO team,

I just wanted to reach out personally and say thank you. I ordered two pairs of trousers and one shirt from you, and I'm genuinely impressed. The quality, the fit, and the overall feel exceeded my expectations. You can really tell that you care about creating great products. These days, people often only write when something goes wrong. That's why I wanted to take a moment to leave some positive feedback. Keep doing what you're doing - you've definitely gained a loyal customer.

Marcel A. - Verified customer - July 2026

Hi!I ordered your long trousers and just received them. I'm genuinely impressed with the fabric! They fit really well, feel incredibly comfortable to wear, and are so easy to style with different colors. I’m ordering the long sleeve right away and can’t wait to see how it fits. Your pieces look amazing! I'd love to see more colors in the future. 👍

Dimitri S. - Verified customer - July 2026

I just received my order, and I couldn't be happier! The fabric feels amazing, both on the trousers and the shirt. Everything fits perfectly. I can't wait to see what's coming next! 🍀

Arek S. - Verified customer - July 2026

Frequently Asked Questions

What is your return policy?

You can return your order within 30 days after receiving it.

To be eligible for a full refund, all items must be returned unworn, unwashed, undamaged and with the original tags attached. You are welcome to try the pieces on, but please handle them with care.

If an item shows signs of wear, has been washed, damaged or is returned without its original tags, we may reduce the refund amount where permitted by law.

Once we have received and checked your return, we will process your refund to the original payment method. Return shipping is free of charge. We cover the return costs, provided the item is returned unworn, undamaged, and with all original hangtags and labels attached.

If your item arrives damaged or defective, please contact us at hello@vemano-fashion.com and we will help you find the right solution.

How long does shipping take?

Delivery within Germany usually takes 2–5 business days, while orders within Europe typically arrive within 3–10 business days. For destinations outside Europe, please contact us.

Do you offer international shipping?

We ship to most countries in the EU. For international shipping, please contact us.

My item was damaged upon arrival, what should I do?

We are sorry if your item arrived damaged or defective.

Please contact us as soon as possible at hello@vemano-fashion.com and include your order number, a short description of the issue and, if possible, photos of the damaged item and packaging.

Once we have reviewed your case, we will offer a suitable solution. Depending on the situation, this may include a replacement, repair, refund or another appropriate resolution.

Please do not return damaged items without contacting us first, so we can guide you through the next steps.

I ordered the wrong product, what should I do?

If you notice your mistake shortly after placing the order, please contact us as soon as possible at hello@vemano-fashion.com. If your order has not been shipped yet, we will do our best to adjust or cancel it before it leaves our warehouse.

If your order has already been shipped, you can return the item within 30 days after receiving it and place a new order for the correct product. Please make sure the item is returned unworn, unwashed, undamaged and with the original tags attached.

Return shipping is free of charge. We cover the return costs, provided the item is returned unworn, undamaged, and with all original hangtags and labels attached.